Helplines and Emergency Points of Contact in Lewisham

Community Connections Lewisham

Call Community Connections Lewisham on 0330 058 3464

Christmas Opening Hours: The CCL phone line will be operating 9 30am – 4pm on the 24th Dec and will reopen on the 4th of Jan 2021.

For anyone age 18+ for help including:

  • Help accessing supermarket deliveries, volunteer shoppers, etc.
  • Befriending
  • Practical help with small one-off tasks such as shopping, gardening or changing a light bulb
  • Finding employment, training and learning (including computers)
  • Volunteering with local projects
  • Cost is same as calls to a landline even when calling from a mobile. This effectively makes the call free to people who have a monthly minute bundle as the calls are deducted from the inclusive minutes.

Advice Lewisham

For information and advice about bills, work, renting or family matters call on 0800 231 5453. Open Wednesday 23rd & 24th (9.30am – 12.30pm and 1.30pm – 4pm) Re-opening Monday 4th January.

Athena Lewisham

Athena Lewisham provides confidential, non-judgmental support to those living in the London Borough of Lewisham who are experiencing gender-based violence. It can be used by:

  • Women and girls aged over 13
  • Men aged 16 or older
  • Transgender and identifies as male, female, as another gender, or is questioning gender identity

If you’re in Lewisham, call the Athena Service on 0800 112 4052 or email

The Freephone 24-Hour National Domestic Abuse Helpline can be accessed on 0808 2000 247.

NHS GoodSam Volunteers

Residents seeking support from volunteers may refer themselves (or a family member) for help with from the NHS Volunteer Responders programme by calling 0808 196 3646 or visiting Good Sam is open every day between 8am-9pm.

You can find more information regarding winter support services available in Lewisham here.

Meals and Food Provision over Christmas

Lewisham Local is aware of the following community organisations and businesses offering provision over the Christmas period. These are subject to change so please contact the project directly for more information.

After Hours New Cross

After Hours in on 265F New Cross Road, New Cross, SE14 6AR, are offering free takeaway Christmas Meals (meat and vegetarian options available) on December 25th (Christmas Day) from 12 – 5pm.

All Saints Church

All Saints Church on 105 New Cross Road, SE14 5DJ are planning to hand out Christmas Hampers. These will be given out from the Community Centre and the Church on December 25th (Christmas Day). If you would like to have one delivered, please let them know on 020 7639 2889.

The Bird’s Nest

The Bird’s Nest Pub (32 Deptford Church St, Deptford, London SE8 4RZ) in Deptford offer free soup (meat and vegetarian options are both available) from 2pm every Monday including Monday December 28th.

Call on 020 8305 6503 or 07412 912931 for a free delivery.

BRW Electrical and SILKS

BRW Electrical and SILKS offer a free Christmas dinner to those in need. They particularly welcome families and the elderly. The service is offered on Friday 25th December 12pm – 6pm. All meals are pre-packed and will be ready for collection. Location: 177 – 181 Rushey Green, Catford, London, SE6 4BD.

Catford Soup Kitchen (UCKG Soup Kitchen)

UCKG Soup Kitchen (1 Bromley Rd, Catford, London SE6 2TS) is open as usual throughout the Christmas period – serving on Saturdays from 11am-2pm for hot meals and soup (including Boxing Day). Contact 0208 6983612 or email at to find out more information.

25 DECEMBER • 12PM – 2PM:

Come and collect your Christmas lunch, open from 12pm to 2pm for all those looking for warmth and a hearty meal this season. They will also be distributing free toys for children on the day.

Cummin’ Up Restaurant & Take-away

Cummin’ Up Restaurant & Take-away on 389 Lewisham High Street, SE13 6NZ are open on Christmas Day – 25 December 2020 from 1pm to 5pm.

Richard Simpson and his family will still be cooking traditional British Christmas Day fare. Drop by to pick up a take-way or eat outside.

FoodCycle Lewisham

FoodCycle Lewisham are opening on Saturday December 19th from 2-3pm at the Lewisham Irish Community Centre and then reopening on Saturday January 9th.

Kings Church

Kings Church is providing delivered meals to their current list of clients during and including Christmas Day. If there is an emergency King’s Church may be able to support, complete their  Love Your Neighbour Referral form for food, debt and employment support

Lewisham Islamic Centre Soup Kitchen

Lewisham Islamic Centre is providing hot soup outside their centre every Saturday 4-6pm. Please bring a mask and adhere to social distancing measures.

Lewington Food Project

L&Q are running a foodbank for local residents close to the Lewington Community Centre at 9 Eugenia Road SE16 2UR  (on the border of Southwark and Lewisham) over the Christmas period. 

Opening: Mon 21st, Tues 22nd, Wed 23rd, Tues 29th, Wed 30th from 1-3pm each day. It’s first come first served but they can take referrals and deliver to the most in need, contact on 07940 393 291.

Lewisham Foodbank

Lewisham Foodbank, will be open for pickup on Wednesday 23rd and Thursday 24th December (Christmas Eve) from 11am – 2pm. On Tuesday 29th December the food bank will be running deliveries only, it will open again for pickup on Wednesday 30th and Thursday 31st December from 11am – 2pm.

The food bank is based at 118 Malham Road, Forest Hill, London, SE23 1AN.

Email for more information.

Pie N Mash Mutual Aid

The Pie N Mash Mutual Aid food stalls will remain operating over the break. They will be distributing hot meals and other essentials. Their timings are as follows:
– Tuesdays 22/12, 29/12 and 05/01 – Food Stall at Peckham Library Square, from 1pm.
– Thursdays 24/12, 30/12 and 07/01 – Food Stall at Deptford Library Square, from 1pm.

Rastafari Movement UK

The Rastafari Movement UK is continuing throughout the Christmas period in Lambeth, Lewisham and Southwark, in Lewisham on Tuesdays.

St Johns Church

St Johns Church is situated on Lewisham Way, SE8 4EA. The church team are cooking a traditional Christmas meal and delivering to people’s homes on Christmas Eve. They have limited capacity, so to request a meal delivery please contact Peter Farley-Moore on 07786 160 993 or via email at

St Peter’s Foodbank/social supermarket

St Peter’s are open throughout on their usual day Wednesday 12 – 4pm on the 23rd and 30th of December. Organising additional hampers including turkeys and collecting presents for families to choose for their children.

Voluntary Services Lewisham

Voluntary Services Lewisham will be providing food hampers for families, older people and vulnerable adults, supermarket vouchers for families, toys and gift vouchers for children and teenagers as normal this year.

They will not be able to hold a Christmas Day Lunch; instead together with the Lewisham and Catford Salvation Army’s we will be giving out a limited number of reheatable meals on Christmas Eve to those most in need.

Whitefoot and Downham Food Project Plus

Whitefoot and Downham Food Project (Hope Church Downham, 480 Whitefoot Ln, London BR1 5SF) is open on a different date of Tuesday 22nd of December 7-8.30pm. They are closed on Thursday 24th. Contact on 020 8698 7945

Find the nearest food project offering support near you via our community food projects map.

You can find more information regarding winter support services available in Lewisham here.

Covid-19 Mental Health Support Available for you

NHS: Speak to your GP or go to the NHS website (mental health and wellbeing support, urgent support for mental health)

Thrive LDN: Resources to help your mental health and wellbeing and digital tools to help you. Visit

NHS Psychological Therapies Services: also known as IAPT. Find services here

Rethink: COVID-19 mental health support and help in your area.

Mind: Information and resources for coronavirus and your mental health  

KoothChat confidentially online to counsellors, read articles written by young people, browse forums, and keep a daily journal. Get started at

Mental Health

Young Minds: advice and information about youth mental health issues

Childline: a free confidential helpline, and support from counsellors online. Call 0800 1111 or visit

Shout: a 24 hour text service for anyone in crisis, or struggling to cope. Text Shout to 85258 or visit

Samaritans: 24 hour confidential emotional support for people experiencing distress. Call 116 123.

South London and Maudsley NHS Foundation Trust: Information available at Mental health crisis line – 0800 731 286.

Certitude Solidarity in a Crisis: Out of Hours Peer Support Line:  Freephone: 0300 123 1922
Text: 0788 9756 083

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