Superhighways published the following resource on charities can best use digital technology.

Making Zoom safer

Heard of ‘Zoom Bombing’? It’s when you allow people to attend your online meeting space without the digital equivalent of a couple of bouncers doing security on the door.

If you don’t want to be mooned online by gatecrashers check out our blog.

Microsoft Teams

Created a recording in Teams but have no idea where it is? Getting connectivity problems? Yes, Teams is a great space for collaboration but has its challenges. So why not read our top tips on how to prepare for your meeting, check your sound and camera, share your screen and manage you meeting from start to finish. Read about hosting Teams meetings.

If you’re not quite ready to learn more, don’t forget to check out our starter guides to using Microsoft Teams: New to Teams – we’ll show you aroundTeams – chat, calls and meetings

Video conferencing options for group activities

As more charities and community organisations look to take their activities online, what free and affordable options are out there to help you take your classes and group meetings online? We take a look at a few options and what to watch out for when you’re using them. Take a look at group video options

Making the most of what Office 365 has to offer

‘Office 365 apps to explore’ introduces you to two more apps you may find particularly useful at this time – Planner and To Do – both great for helping you organise work. This follows on from a previous blog post featuring Sway, Forms and Teams

We know there’s a learning curve when using new tools, so we’ve put together some key pointers to help.  See Office 365 – 2 more apps to explore

Data Insights Coronovirus Special

Specially curated data sources, insights and decision-making. This time focused on the Coronavirus stats that could help you plan or fund your work.  More on this later in the month in our Datawise London eNews.

Covid-19 Vulnerability Index – this map shows Local Authorities in England where people might be vulnerable to COVID-19 and/or experiencing unmet needs. And find the Vulnerability Index data sources and community that have created the map, led by the British Red Cross

How the Coronavirus changed what we worry about  – Guardian video using search and traffic data from the Citizens Advice website in March 2020.

Discover best practices for using data during a crisis from data software solutions specialist Palantir.

News and Resources

Tech offers are available to charities for free and at discounted rates during Covid-19, including Microsoft, Dropbox and more.

Health and social care leaders can reach for guidance from The Kings Fund, including online resources such as top tips for inclusive virtual meetings

DevicesDotNow is a new government backed campaign asking businesses to donate tablets, smartphones, laptops and connectivity devices and data – hopefully coming into communities soon.

Setting up a help or support line in response to coronavirus – read the 5 top tips from the Helplines Partnership.

Kate from Superhighways takes part in our first podcast for Charity Digital – Are you set up for remote working?

New world, same rules – safeguarding and privacy – SCVO Digital guides you through key best practice.

Human connection in a time of social distancing – slides from the recent NetSquared London Meetup.


As we navigate turbulent times, we’ll also be looking at how we can deliver part of our training online and we’ll be trialling some webinars over the coming weeks. 

Microsoft Teams   – Monday 20 & 27 & Friday 17 & 24 April

Office 365 – not just for file storage and email but an amazing toolbox of useful apps – 12 May, 2pm to 3.30pm

We are providing one-to-one support via Datawise London. You can submit your data query on the Datawise website

Other Useful Training & Events

Measuring the Good Learning Lab – Semi-structured Interviews 23 April. Join this Coalition for Efficiency webinar to learn how to conduct semi-structured interviews that focus on a topic but leave room for exploration. Book your free place.

Design Hop 17 June
Take your first step, or ‘hop’, into exploring the role of digital in delivering charitable services by joining this free, fast-paced workshop.  We’ll take you through the design process and you’ll come away with a plan to put into action, plenty of resources and ideas for your first prototypes.  Book your free place.

About Superhighways

Superhighways, a project of Kingston Voluntary Action, supports small charities and community groups in London do more with digital and data, helping them thrive and flourish.

We provide tech support, consultancy services, digital inclusion programmes and training to benefit local communities. 

Get in touch with us…

Call 020 8255 8040


Twitter @SuperhighwaysUK

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